FAQs

Frequently Asked Questions at Ground & Green

What is Ground & Green?

Ground and Green is an Australian brand dedicated to high-quality, organic pistachio-based products. From oils to powders to spreads, we focus on nutrition, sustainability, and taste.

Where do you ship?

We ship Australia-wide using reliable local couriers. For more info, check out our Shipping Policy.

What are your handling and delivery times?

  • Handling Time: 2–4 business days
  • Shipping Time: 2–7 business days depending on your location
    All timeframes are based on working days (Mon–Fri).
  • Are your products vegan and gluten-free?

Yes! All Ground & Green products are 100% vegan, gluten-free, and dairy-free. We keep our ingredients simple and clean.

Where are your Pistachios From?

All our pistachios are homegrown right here in Australia! From Australian nut farmers straight to your door.

How should I store your products?

Store them in a cool, dry place away from direct sunlight. For items like pistachio butter, refrigerate after opening to keep fresh longer.

Do you offer bulk or wholesale orders?

Yes, we do! For wholesale inquiries, please email us at admin@groundandgreen.com.au

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with tracking details. If you haven’t received it, check your spam folder or contact us.

What’s the best way to use pistachio powder or butter?

  • Pistachio Powder: Add to smoothies, baking, yogurt, or oatmeal
  • Pistachio Butter: Spread on toast, add to desserts, or eat by the spoon!
  • Pistachio Oils: Some people use it for cooking, others for hair and general well being.